Technical Product Coordinator

Technical & Calibration Support Executive
Salary | £25,000 - £27,000 + Progression & Benefits
Bromsgrove | Water & Environmental Technology Sector
A growing environmental technology company is seeking a Technical & Calibration Support Executive to support the maintenance, calibration, and preparation of specialist monitoring equipment used within the water and environmental sector.
This is a hands-on technical role suited to someone who enjoys working with equipment, troubleshooting issues, technically minded, and ensuring products are maintained to a high standard before being deployed to customers.

Key Responsibilities
 
* Cleaning, testing, and calibrating specialist technical devices and monitoring equipment that has been out with clients.
 
* Fault finding, diagnosing issues, and carrying out basic repairs on equipment
 
* Dismantling and reassembling devices using appropriate tools and procedures
 
* Preparing and configuring products for rental or customer deployment
 
* Providing technical support to customers on the setup, operation, and maintenance of equipment
 
* Monitoring and responding to technical support emails and enquiries
 
* Updating internal systems and records relating to equipment servicing, calibration, and repairs
 
* Ensuring all equipment meets quality and operational standards before dispatch
Skills & Experience
 
* Experience in a technical support, workshop, calibration, or equipment maintenance role
 
* Comfortable using hand tools and working with small technical devices or instrumentation
 
* Ability to troubleshoot technical faults and perform basic repairs
 
* Good organisation and attention to detail, particularly when updating systems and service records
 
* Strong communication skills when supporting customers with equipment setup and use
 
* Interest in technical equipment, electronics, instrumentation, or environmental technology
Desirable
 
* Experience working with scientific, monitoring, or environmental equipment
 
* Previous exposure to calibration or laboratory environments
 
* Basic knowledge of electrical or electronic components
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