Customer Service Advisor

Position: Customer Service Advisor (Permanent)
Gateway2

Lease takes pride in being a family-owned business that offers premier leasing deals to both individuals and businesses.

Our strong partnerships with thirteen of the UK's largest specialist leasing finance companies ensure you access the very best deals across a wide range of makes and models.

As a credit brokerage we aim to make things easy by searching the market in order to provide our customers with the most competitive leasing offers that we can locate via our superbly strong network of partners.

We are looking for a Credit Administrator to help support our continued growth and bolster our busy Sales department.

Role purpose

* Enter customer data into the Customer Relationship Management System (CRM).

* Follow the GDPR process ensuring adherence to compliance requirements.

* Follow the Know Your Customer (KYC) process ensuring all information is received and entered in a timely, efficient and accurate manner.

* Liaise with the customers to ensure supporting documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays.

* Enter customer data from the finance application into the funder systems.

Who we are looking for

* Attention to detail is essential

* IT literate

* Experience in a volume admin role