Salesforce Administrator

Salesforce Administrator

Remote / Hybrid (Monthly visits to Bromsgrove HQ)
£40,000 – £45,000 + excellent benefits

The Best Connection Group Limited is looking for a Salesforce Administrator to join our Digital Strategy Team and play a key role in shaping how Salesforce supports a 600-user, high-performance recruitment business.

This is a hands-on role for someone who enjoys building elegant solutions, improving workflows, and making a real commercial impact. You’ll work closely with our Salesforce Product Lead, internal stakeholders, and a managed service partner to continuously optimise our Salesforce platform and help reduce backlog while increasing delivery speed and system value.

Why this role stands out

Enterprise-scale Salesforce (600 users) with real complexity and impact
Strong focus on Flows, optimisation, and productivity improvements
A genuine opportunity to reduce backlog and improve delivery throughput
Part of an employee-owned business where your contribution is recognised and rewarded

What you’ll be doing

🔧 Platform Configuration & Optimisation

Build and enhance Salesforce using Flows (record-triggered & screen), fields, objects, validation rules, page layouts, record types, permission sets and reports
Contribute to solution design alongside the Salesforce Product Lead
Proactively identify and implement workflow improvements to boost efficiency and usability
Ensure all configuration follows best practice and avoids technical debt📦 Backlog Delivery & Release Support

Deliver high-quality enhancements from the Salesforce product backlog
Translate requirements into scalable, maintainable solutions
Support testing and release processes with the Digital Delivery & Platform Lead
Help drive backlog reduction through efficient, well-designed builds🤝 Managed Service & Vendor Collaboration

Work effectively within a managed service Salesforce model
Liaise with our managed service partner on complex or package-level changes
Ensure internal configuration aligns with package updates and release cycles📊 Data Integrity & System Health

Maintain strong data governance, validation, and integrity
Perform bulk updates using tools such as Data Loader
Monitor adoption and system performance
Identify opportunities to simplify processes and reduce manual effort🛠 Operational Support

Provide second-line Salesforce support when needed
Troubleshoot configuration-related issues
Support users with system functionality and improvements
Contribute to long-term platform stability as backlog reduces

What we’re looking for

Essential

Salesforce Administrator Certification
Proven Salesforce Administrator experience in a multi-user environment (200+ users desirable)
Strong experience designing and maintaining Salesforce Flows
Experience deploying changes into live production environments
Solid understanding of data management and bulk updates
Ability to turn business requirements into scalable solutions
Understanding of governance and change control in enterprise environments Desirable

Experience working within a managed service Salesforce model
Background in recruitment or sales-driven organisations
Reporting and dashboard experience
Exposure to productivity-led digital optimisation initiatives

What you’ll get

£40,000 – £45,000 salary (depending on experience)
30 days paid holiday (initial entitlement, inc. statutory holidays)
Free on-site parking
Pension scheme
Cycle to Work scheme
Optional employee benefits scheme
Remote or hybrid working, with monthly visits to Bromsgrove HQAbout us

The Best Connection is one of the UK’s leading employee-owned temporary recruitment agencies, with over 35 years’ experience and 80+ branches nationwide. We support a wide range of sectors including driving, industrial, commercial, care, and aviation.

As an employee-owned business, we’re built for long-term success. You’ll have a voice through our Employee Council and be part of a culture that values contribution, collaboration, and shared reward — including profit-sharing where applicable