Support Team Lead & Customer Success Coach
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support
Klipboard, formerly Kerridge Commercial Systems, is seeking an experienced IT Service Delivery Manager to lead our Helpdesk and ensure high-quality support. The role centers on motivation, training, KPI delivery and escalation management across locations, aligned with our hybrid work policy.
You will maintain knowledge of supported applications, monitor SLAs, and drive continuous improvement. Building relationships across departments, you will craft strategy, report on customer satisfaction, and
We are currently recruiting a Support Team Lead & Customer Success Coach for our team in Lickey End, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales, IT & Technology.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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