Business Development & Commercial Manager

Business Development & Commercial Manager - BROMSGROVE

Business Development & Commercial Manager

GTAccess Training Ltd

Location: Bromsgrove, Worcestershire
Salary: Competitive + Performance Bonus + Company Benefits
Job Type: Full Time | Permanent

Shape the Future of One of the UK's Growing Training Providers

GTAccess Training Ltd is part of the successful GTAccess Group, delivering accredited training across the UK including IPAF, PASMA, First Aid, Health & Safety, Working at Height, Forklift, Telehandler and many more.

We're looking for an ambitious, commercially driven leader to help take our training business to the next level.

This isn't a traditional Business Development Manager role.

We're looking for someone who wants to influence the direction of the business, lead a great team, develop new revenue streams, strengthen customer relationships and drive continuous growth.

If you enjoy building businesses, developing people and making commercial decisions that have a genuine impact, we'd love to hear from you.

About the Role

Reporting directly to the Managing Director, you'll take ownership of the commercial performance of GTAccess Training.

You'll lead our sales function, oversee marketing activity, manage key customer relationships and work alongside our Operations Manager to ensure we continue delivering exceptional customer service whilst growing revenue.

This is a hands-on management role where you'll have the autonomy to identify opportunities, implement new ideas and make a real difference.

Key Responsibilities

Business Development & Sales

• Lead the commercial growth of GTAccess Training.
• Manage inbound sales enquiries and ensure outstanding customer service.
• Develop and manage the sales pipeline, ensuring opportunities are followed through to conversion.
• Build long-term relationships with key customers and increase account spend.
• Identify new business opportunities and strategic partnerships.
• Develop and onboard reseller partners.
• Produce commercial proposals for Forklift and Telehandler training.
• Lead pricing strategy and positioning for new training courses.
• Direct and support outbound sales activity across the team.

Marketing & Business Growth

• Lead the company's digital marketing strategy.
• Work alongside our marketing agency to maximise SEO and PPC performance.
• Develop marketing campaigns and promotional material.
• Manage and grow our Shopify online store.
• Ensure training course availability and dates remain up to date across our website.
• Identify new opportunities to increase enquiries and improve conversion rates.

Leadership

You'll be responsible for developing and supporting our fantastic team.

You'll provide leadership, coaching and direction for:

• Operations Manager
• Customer Service Team

You'll create a positive, high-performing culture focused on customer satisfaction and commercial success.

Commercial & Operational Management

• Support operational decision making when required.
• Resolve customer complaints professionally and efficiently.
• Produce monthly sales commission reports.
• Review business performance and identify opportunities for continuous improvement.
• Work closely with senior management to deliver growth objectives.

About You

We're looking for someone who combines commercial awareness with excellent leadership skills.

You'll ideally have experience in:

• Business Development
• Account Management
• Commercial Management
• Marketing

You'll also be:

• Commercially minded
• Confident negotiating with clients
• Highly organised
• Self-motivated

Experience with in the training, construction, powered access or plant hire sectors would be an advantage, although not essential.

What You'll Receive

• Performance-related bonus
• Company pension
• Genuine autonomy to shape the business
• Opportunity to progress within the GTAccess Group
• Supportive leadership team
• Modern, growing business with ambitious plans

Why Join GTAccess Training?

This is more than a management position.

It's an opportunity to take ownership of a growing business, influence its future direction and build something you're proud of.

If you're looking for your next challenge and want to play a key role in the continued success of GTAccess Training, we'd love to hear from you.

GTAccess actively promotes a smoke-free environment and upholds a zero-tolerance policy against sexual harassment and bullying, fostering an inclusive and diverse workplace where everyone feels valued.