Senior Consultant, Management Information Services-Level B-Data Champion Team Lead

Lincoln Medical and Mental Health Center

Lincoln Medical and Mental Health Center is one of New York City's premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the-art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered.

Comprehensive services are offered in three major primary care areas:
Medicine, Pediatrics, and Women's Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work

Shifts:

9:00 A.M – 5:00 P.M;
Monday to Friday. *[35 Hours per Week.]

Purpose of Position:
Under the direction of the Director, Systems and Programming, leads the reporting and business intelligence team within Data & Analytics, ensuring the timely and accurate delivery of data solutions that align with facility and organizational goals. Serves as the working lead for Epic reporting and dashboard development at Lincoln, applying the measure definitions, build standards, and release controls established by the Director, and validating output before it reaches the requester.

Bridges the facility and Central Office Data and Analytics, ensuring facility reporting needs are represented and that facility products remain consistent with system standards. Fosters a collaborative, high-performance environment, promotes continuous improvement, and supports the growth of assigned technical staff.

Duties and Responsibilities:

• Team leadership. Leads and manages the data champion team of reporting analysts and business intelligence developers to ensure timely and accurate delivery of data solutions.
• Work assignment and quality. Assigns tasks, monitors progress, and ensures high-quality results in reporting, analysis, and business intelligence projects.
• Epic reporting development. Leads the design, build, and maintenance of Epic reporting at the facility.
• Dashboard creation and maintenance. Directs the creation, publication, and ongoing maintenance of dashboards serving executive leadership, committees, service lines, and departments.
• Electronic medical record and source system reporting. Leads reporting drawn from Epic and from other electronic medical record and interfaced source systems.
• Application of certified definitions. Applies the certified measure definitions and the facility measure dictionary maintained by the Director.
• Validation before release. Ensures every report and dashboard is validated before release.
• Change control. Executes version control, pre-release validation, and advance notice to consuming committees before any measure definition, calculation, or comparison window is altered.
• Request intake and turnaround. Manages the day-to-day reporting request queue.
• Data quality monitoring. Monitors completeness, timeliness, accuracy, and consistency of the source data feeding published reporting.
• Reporting inventory. Maintains the production inventory of reports and dashboards.
• Self-service enablement. Trains and supports departmental users in approved self-service reporting.
• Liaison to Central Office and system partners. Acts as the primary working liaison between the facility team and Central Office Data and Analytics.
• Communication to leadership. Acts as the primary point of contact between the data team and facility leadership.
• Collaboration with operating departments. Collaborates with clinical and business departments to understand requirements and ensure data solutions meet operational needs.
• Protected health information handling. Ensures reporting output observes minimum necessary standards.
• Documentation and continuity. Maintains written build documentation for every recurring product.
• Staff development. Provides regular feedback, coaching, and professional development support to assigned staff.
• Continuous improvement. Promotes continuous improvement and innovation within the team.
• Performs related duties, as…