Senior Manager, Business Development

Description Overview Do  you love great food and great restaurants? Baldor Specialty Foods, a leader in premium food distribution, is expanding its National Accounts Team. We are seeking a highly analytical and collaborative Senior Manager, Business Development to strengthen the operating infrastructure of our National Accounts business. Reporting to the Chief Commercial Officer, this role will own the data, reporting, performance management, and cross-functional execution required to improve profitability, service, and scalable growth across national account programs.

The position will work behind the customer-facing account team, translating agreements and business requirements into coordinated action across Sales, Finance, FP&A, Procurement, Pricing, IT, Operations, and other support functions.

The ideal candidate combines commercial judgment, financial acumen, analytics, project management, and process discipline. This leader will establish a reliable operating cadence, improve visibility into customer and program performance, ensure pricing and reporting commitments are executed accurately and on time, and drive resolution of cross-functional issues. The role may also manage a Business Analyst as the function grows.

Key Responsibilities National Accounts Performance Management:
Own the internal performance-management framework for the National Accounts business, with emphasis on net margin, sales, gross margin, program compliance, service execution, and profitable growth.

Reporting & Analytics:
Develop and maintain recurring weekly, monthly, quarterly, and annual reporting. Create clear executive-level views of account, customer-group, program, branch, and division performance, including trends, variances, risks, and opportunities.

Data Integrity & Governance:
Partner with IT, Finance, Pricing, and Master Data teams to improve data quality, customer and program mapping, reporting files, managed order guides, and the consistency of definitions used across National Accounts reporting.

Agreement & Program Execution:
Build a working understanding of major end-user, customer, and group purchasing organization agreements. Translate contract terms and program requirements into internal workflows, owners, milestones, reporting obligations, pricing schedules, and controls.

Pricing Performance:
Partner with Pricing, Sales, Procurement, and Finance to monitor price generation and execution, customer-to-price alignment, negative-margin or other performance outliers, and the impact of market, seasonal, cost, and customer-mix changes.

Profitability & P&L Management:
Partner with Finance and FP&A on budgets, customer-group P&Ls, rebate and fee treatment, margin targets, forecasts, and performance narratives. Identify the drivers behind favorable and unfavorable results and coordinate corrective action.

Cross-Functional Project Leadership:
Lead National Accounts projects that span multiple departments. Establish project charters, workplans, decision logs, owners, timelines, dependencies, and escalation paths, and maintain accountability through implementation.

Procurement Partnership:
Coordinate with Procurement on cost targets, sourcing opportunities, freight and load optimization, vendor collaboration, program-specific items, hybrid programs, core-item management, and other initiatives that improve competitiveness and margin.

Technology & Process Enablement:
Partner with IT and Business Intelligence teams on EDI, group and customer structure, automated reporting files, dashboards, managed order guides, and other system or process changes needed to support the business.

Operating Cadence & Governance:
Establish and facilitate recurring cross-functional business reviews. Maintain a single source of truth for performance, decisions, issues, and action plans, and prepare concise materials for senior leadership.

Risk, Issue & Compliance Management:
Track service, pricing, rebate, reporting, specification, and program-compliance issues. Surface emerging trends early, quantify business impact, coordinate mitigation plans, and confirm sustainable resolution.

Standards & Continuous Improvement:
Develop division standards, SOPs, templates, and controls for sales and margin reporting, customer and program setup, project intake, issue escalation, and cross-functional handoffs.

Team Leadership:
If assigned direct reports, set priorities, coach analytical and project-management capabilities, review work quality, and create clear accountability for…