IDD - Director Residential Services

Director, Residential Services

The Director, Residential Services is accountable for the development, direction, and coordination of residential supports for adults receiving services through Rising Ground's Intellectual/Developmental Disabilities (I/DD) Services department. Reporting to the Vice President, this leader oversees multiple residential programs (IRAs), ensures compliance with OPWDD standards, manages program budgets, and supervises program leadership, all while championing a culture of person-centered choice and the highest quality of life for the people we support.

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.

We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Program Development & Service Delivery

• Participate in applications for funding to provide residential services to adults with I/DD, based on the needs and desires of the people served.
• Create, implement, and enforce policies and practices that reflect the mission and philosophy of the organization and its funding sources.
• Develop, facilitate, and model appropriate treatment models and techniques for residential settings serving adults with I/DD.
• Provide I/DD staff with the resources needed to meet Residential Services and Community Inclusion criteria.
• Oversee delivery of services to all individuals in assigned programs, ensure services are properly documented, and recommend changes to treatment programs based on service outcomes.
• Partner with the Director of Entitlements and Community Affairs to ensure full census and benefits for individuals eligible for Residential Services.

Compliance, Quality & Incident Management

• Monitor adherence to OPWDD regulations and standards for the field, and review staff action plans to ensure they meet all regulatory requirements.
• Coordinate the management of Reportable Incidents for residential programs through to their conclusion.
• Monitor Human Rights issues related to behavior management and the use of psychotropic medications.
• Complete observations at all residential settings at least monthly.
• Conduct one unannounced visit per month to I/DD IRAs, complete the unannounced visit checklist, report results to the Vice President and Director of QI within one week, and follow up on action items at the next visit.

Planning & Administration

• Develop and implement an outcome monitoring system for staff action/habilitation plans, coordinated with all services provided to the person served.
• Create and manage program budgets through subordinate supervisors.
• Participate in the development and monitoring of each program's P.E.I.s.
• Coordinate with other departments, including Clinical, Finance, General Services, QI, Development, and Human Resources.
• Represent the unit and department in multidisciplinary meetings, and represent the organization with governmental agencies, community groups, community-based organizations, and families of residents.

Leadership & Staff Supervision

• Manage subordinate supervisors who oversee direct care and clinical staff across I/DD Residential Programs, and directly supervise non-supervisory employees in…