Administrative Coordinator, Bureau of Food Safety and Community Sanitation

Administrative Coordinator, Bureau of Food Safety and Community Sanitation

Open to candidates who are permanent. The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health, and pest control.

The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. DOHMH is mandated to inspect 26,000 restaurants annually, school cafeterias, and mobile food vending unit, adult day care centers, senior centers, soup kitchens, homeless shelters, and other facilities.

Duties will include but not be limited to:

• Serve as a point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
• Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
• Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
• Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections, and inventory control.
• Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
• Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations.
• Collaborate with Human Resources regarding personnel matters such as training and documentation.
• Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
• Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation.
• Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
• Assist with additional administrative duties and special projects as assigned to support the program.

Preferred skills include excellent communication skills, excellent interpersonal skills, excellent decision making and problem-solving skills, and proficiency with Microsoft Office. Bilingual skills are also preferred.

Why you should work for us:

• Loan Forgiveness:
  As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits:
  City employees are entitled to unmatched benefits such as a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared…