Housing Specialist - Tier I

Housing Specialist
- Tier I

Housing Annex
- Bronx, NY 10452

Salary Range $33.51 - $33.51 Hourly Position Type Full Time Category Nonprofit
- Social Services

Title:

Housing Specialist
- Tier 1 (HPLP)

Location:

New York City Metropolitan Area

Reports to:

Housing Specialist Supervisor

Classification:
Non-exempt

Employment Type:

Full-time (35 hours per week)

Role

Summary:

The Housing Specialist
- Tier 1 will deliver housing services to assist clients in understanding and addressing personal or social challenges impacting their housing stability. This role involves collaborating with legal staff to create tailored service plans that promote secure housing and access to community resources. The specialist is encouraged to undergo cross-training and gain a comprehensive understanding of the Housing Services Department's functions.

The job duties of the Housing Specialist
- Tier 1 include, but are not necessarily limited to, the following:

• Collaborate with program participants to develop service plans aligned with resolving issues and obstacles to maintaining housing stability.
• Provide client intake, service planning, advocacy, and referral services in the absence of a case manager.
• Maintain weekly or bi-weekly contact with clients to monitor and follow up on service plan progress.
• Maintain accurate records, track case progress, and input case-related information into the Legal Server Database.
• Conduct and/or participate in housing-related activities and workshops.
• Assist participants in obtaining and reinstating benefits.
• Help participants identify available financial resources.
• Advocate for and submit applications for rental assistance grants through charitable organizations.
• Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One Shot Deals.
• Work collaboratively with legal services staff to assess client readiness for legal proceedings.
• Treat all clients, visitors, and employees with kindness, respect, and dignity.
• Enforce facility rules and regulations to ensure compliance.
• Attend staff meetings and serve on committees as required.
• Uphold confidentiality and professionalism at all times.
• Demonstrate effective time management and prioritization skills.
• Stay informed of new trends and developments in social services and related fields.
• Perform general clerical duties as needed.

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City, as needed

• May at times be required to work evenings, weekends, and/or holidays based on organizational needs, deadlines, or events.

• Bachelor's degree in Human Service, Social Work, Psychology, Sociology, or related field, and one (1) or more year(s) of direct social service experience, or an equivalent combination of education and/or experience.
• Knowledge of casework and case management methodologies.
• Commitment to the mission of NAICA, Inc.
• Proven ability to work collaboratively with diverse groups.
• Proven ability to manage multiple tasks effectively under pressure.
• Strong organizational skills, with a detail-oriented and efficient approach.
• Demonstrated maturity, integrity, and sound judgment.
• Must be able to read, speak, write, and understand English for administrative purposes.
• May be subject to employer-specified drug testing.
• May be subject to checks before and/or during employment.

NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such,…