Preventive Case Planner Supervisor; Family Connections

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Full Time Management The Bronx, NY, US

2 days ago Requisition

Salary Range: $78,000.00 To $81,300.00 Annually

Preventive Case Planner Supervisor (Family Connections – Bronx)

Posted:
October 5, 2026 | Final date to receive applications:
November 23, 2026

Department:

Preventive Services

Reports To:

Director, Family Connections (Bronx)

Location:

Bronx, New York

Salary Range:

$78,000 – $81,300

Employment Type:

Full-Time

Start Date:

Immediate

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.

We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

Under the general direction of the Program Director, the Preventive (FC) Supervisor shall serve as a line supervisor. FC Supervisors coach, support, and guide case planners through the implementation and delivery of the Family Connections model. All components and stages of the Family Connections model will be followed, beginning with the one business day contact, going up to the evaluation of change.

FC Supervisors will always be assessing for risk and safety factors. They will ensure that we provide quality services to families. FC Supervisors are to supervise teams, as assigned and other job-related task and duties. FC Supervisors will ensure that all fidelity measures for Family Connections are met. This includes keeping up to date on the new timeline that has been created for them which encompasses all of the Family Connections documentation.

FC Supervisor’s attendance is a critical factor as it sets an example for workers, as well as providing stability for the units.

Key Responsibilities

• Supervisors will ensure that one hour of change focused intervention is conducted weekly with each family; constituting of 3-4 contacts before Service Plan is created and biweekly contacts thereafter.
• Supervisors will ensure that case planner’s progress notes are entered within 5 business days and follow the Family Connections template. Each case will be reviewed with case planner a minimum of once per month. Progress notes will be reviewed in preparation for case review. It is the Supervisor’s responsibility to review the weekly contact grid to make sure all fidelity measures are being met and coincides with contacts entered into PROMIS, as well as every child being seen.
• Supervisors will provide individual staff supervision once a week. This supervision will be documented in two ways; through case review and the individual log, (focusing on staff development), which encompasses the coaching methodology of Family Connections. Supervisors will also conduct weekly group supervision for their unit.
• Supervisors will enter supervisory progress notes into CONNX on a monthly basis. They will follow many of the Family Connections criteria, as well as ACS mandates.
• Supervisors will review all FASP’s prior to submission to ACS. They will ensure that they are completed accurately and submitted on time.…