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Receptionist, Administrative​/Clerical

Job in Brook Park, Cuyahoga County, Ohio, USA
Listing for: H&R Block
Full Time position
Listed on 2026-01-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

Overview

Seasonal Client Service Professional / Receptionist. The role focuses on wow‑ing clients now and in the future, building client relationships and ensuring a seamless experience across in‑person, phone, and virtual interactions.

What You'll Do
  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Help to ensure all clients’ needs have been met during service.
  • Maintain office cleanliness and organization of resources with team members.
  • Other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Ability to work a flexible schedule and/or in multiple locations.
  • Sales/marketing experience (preferred).
Your Expertise
  • Experience working in a fast‑paced environment.
  • Previous experience in a customer‑service environment.
  • Ability to multi‑task.
  • Strong organizational and time‑management skills.
  • Computer proficiency, including Microsoft Office.
Benefits
  • Employee Assistance Program with Health Advocate.
  • Well‑being program, Better You.
  • Neurodiversity and caregiver support.
  • Various discounts on everyday items and services.
  • Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply).
  • to check out all available benefits.
Why Work for Us

We believe and invest in our people by committing to their total well‑being. We’re on a long‑term strategy, Block Next, focusing on innovation, client experience, and sustainable growth.

EEO Statement

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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