Room Attendant

Room Attendant

Pay Range Starting from USD $17.00/Hr.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Room Attendant to join our team at The Embassy Suites in Brookfield Wisconsin. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Room Attendant, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Housekeeping position is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. This position supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards. Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces. Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly. Respond courteously to guest requests and special housekeeping needs. Handle guest belongings and hotel property responsibly and according to company procedures.

Maintain housekeeping carts, supplies, and work areas in an organized condition. Follow proper chemical handling, sanitation, safety, and infection-control procedures. Assist with deep cleaning and special projects as assigned. Communicate room status and maintenance needs to appropriate hotel departments. Support the team in meeting productivity, quality, and guest satisfaction standards. Perform other duties as assigned.

Previous housekeeping or hotel experience preferred but not required. Ability to follow written and verbal instructions and hotel cleanliness standards. Strong attention to detail and time-management skills. Ability to work independently and as part of a team. Professional and courteous guest-service skills. Ability to work flexible hours, including weekends and holidays, as needed.

A dependable team member who takes pride in cleanliness and presentation. A detail-oriented professional who works efficiently while maintaining quality. A guest-focused associate who responds to requests with courtesy and urgency. Someone who demonstrates reliability, professionalism, and accountability.

This position requires the ability to:
Stand and walk for extended periods. Bend, stoop, kneel, reach, push, and pull throughout the workday. Lift, carry, and maneuver housekeeping supplies and equipment. Occasionally lift up to 25 pounds. Work with cleaning chemicals and in varying temperatures as required.

Experience with the following is preferred:
Property Management Systems (PMS) Housekeeping room-status systems Mobile or handheld hotel communication tools Microsoft Office Suite

Amazing Benefits At A Glance Team-Driven and Values-Based Culture Medical, Dental & Vision Insurance Paid Vacation, Sick Time & Holidays 401(k) Retirement Plan Employee Assistance Program Career Growth Opportunities & Leadership Development Programs Reduced Hotel Rates Throughout Our Portfolio Life Insurance Flexible Spending Account (FSA) Starting pay $17.00 per hour

Why Hotel Equities? At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners. Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.