Applications Analyst Team Lead
Listed on 2026-01-12
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Healthcare
Healthcare Management, Healthcare Administration
Applications Analyst Team Lead at Children's Healthcare of Atlanta
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Work Shift Day
Work Day(s) Monday-Friday
Shift Start Time 8:00 AM
Shift End Time 5:00 PM
Worker Sub-Type Regular
Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture:
People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Supervises team of Information Systems & Technology professionals who provide implementation support, technology consultation, and operational support to the Children’s Healthcare of Atlanta user community. Advocates for user needs and coordinates support requests. Trains, coaches, and mentors team members. Serves as point of escalation for support and expert resource needs. Takes lead role in working with management to research and propose application support strategies and goals.
Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.
- 5 years of experience in a healthcare or business environment
- 2 years of employment at Children’s Healthcare of Atlanta in an applications support capacity or similar healthcare industry experience
- Experience in generally known project management software and commercially available healthcare and business software packages
- Research experience is required to work in the Research department
- EPIC experience and an EPIC certification are preferred if working in the Research department
- Degree from accredited senior college or equivalent experience
- Bachelor's degree in computer science, business, nursing, or equivalent, if working in the Research department
- No professional certifications required
- Ability to lead projects from inception to completion without management supervision and to provide leadership support to other team members
- Excellent oral and written communication skills
- Well-developed and proven organizational, problem-solving, analytical, and time management skills
- Project management, customer service, and support skills
- Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
- Must be able to work on multiple projects concurrently
- Must be able to apply creative methods to analyze and enhance workflow efficiencies
- Ability to develop and maintain good working relationships and interact positively and productively with teams across organizational lines, including administrative and executive staff
- Expert knowledge of hospital system business or clinical content deemed a part of core health information systems
- Collaborates proactively with department leaders to identify/prioritize needs and define/commit to deliverables.
- Leads team to ensure deliverables are met.
- Maintains strong and productive relationships with department leaders and application vendors.
- Ensures team is building positive and effective relationships with internal and external customers.
- Acts as point of escalation for issue resolution.
- Advocates user perspective.
- Ensures team members are focusing efforts on identified priorities.
- Maintains/develops technical expertise and growth.
- Provides on-call coverage as assigned and ensures team coverage.
- Participates in and leads cross team efforts and initiatives for process improvement and issue resolution.
- Ensures projects and documentation follow…
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