More jobs:
SLA & Service Quality Leader; ITSM
Job in
Brookhaven, DeKalb County, Georgia, USA
Listed on 2025-12-08
Listing for:
Warner Bros. Entertainment
Full Time
position Listed on 2025-12-08
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading entertainment company in Brookhaven, GA is seeking a Lead, Service Level Management to oversee the enterprise-wide Service Level Framework. This role demands over 6 years of IT service management experience, focusing on service level and performance enhancements within a collaborative environment. The successful candidate will utilize Service Now, drive continuous improvement in service levels, and engage with stakeholders to ensure alignment with business needs and ITIL best practices.
Opportunities for impactful contributions and career growth await the ideal applicant.
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