Commercial Specialist

Job Title

Commercial Specialist – Auto Zone

As a key player in Auto Zone’s commercial sales and service operations, you’ll drive WOW customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role blends customer service, sales support, and logistics coordination.

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on‑time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through bound calls and in‑person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

• Previous experience in commercial sales or automotive retail.
• Knowledge of Auto Zone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem‑solving skills.
• Exceptional communication: strong people skills and effective communication in both Spanish and English.

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an Auto Zone in‑store discount
• 401(k) with company match and Stock Purchase Plan
• Auto Zoners Living Well Program for free mental health support
• Opportunities for career growth

Auto Zone is an equal opportunity employer and encourages veterans, service members, reservists and military families to apply. An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense. This includes compliance with San Francisco, Los Angeles, New York, Philadelphia and U.S. Virgin Islands Fair Chance ordinances.