Central Scheduler

Location:

Hemlock, 603 Hemlock St, Suite A&B, Brookings, OR 97415, USA

Hourly Wage Range
: $19.05 - $29.70 depending on experience.

The Central Scheduler provides scheduling services for all clinic visits for Curry Health Network medical clinics. This department is also responsible for answering the main clinics’ phone line and directing patients as necessary.

• Answers all incoming calls using proper phone etiquette and can answer basic questions that may be asked by patients and community.
• Obtains caller information to determine whether the patient needs to schedule an appointment or be transferred to a different department.
• Understands provider preferences and schedules appointment based upon provider template.
• Communicates with patient communications and Skype to share information with clinical staff regarding a patient phone call.
• Reviews provider schedules and fills open slots to ensure maximization of provider templates.
• Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.

Service: We serve with compassion and understanding, efficiency and growth.

Teamwork: We are one team – each one of us makes a difference.

Integrity: We live by honesty, trust, and doing the right thing by our organizational values.

• High school graduate or equivalent.
• One year in office setting preferred.
• Experience with medical terminology and insurance preferred.
• Ability to communicate in English; both verbally and in writing.
• Additional languages preferred.
• Experience in a setting that required excellent customer service preferred.

• Basic computer knowledge.
• Ability to type 40 words per minute.
• Knowledge of medical terminology.
• Excellent interpersonal skills.

• Light lifting up to 10 pounds.
• Standing, walking, and occasional repetitive hand use.
• No requirement to lift 25+ pounds or more than 100 pounds.

Equal Opportunity Employer

Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.