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Patient Experience Specialist - Front Desk & Triage

Job in Brookline, Norfolk County, Massachusetts, 02445, USA
Listing for: MFS Investments
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 41000 - 47000 USD Yearly USD 41000.00 47000.00 YEAR
Job Description & How to Apply Below

Dana-Farber Cancer Institute in Boston is seeking a Patient Representative to be the first point of contact for patients, families, and providers. You will support call center operations and coordinate patient care across multiple disease centers.

The role emphasizes excellent customer service, multitasking, and problem-solving to ensure a smooth patient entry into the Dana-Farber system. Prior call center experience is preferred.

This opportunity is for the Patient Experience Specialist
- Front Desk & Triage role at MFS Investments.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Patient Experience Specialist
- Front Desk & Triage role in the description above.

We appreciate your interest in this position.

Join MFS Investments and contribute to our ongoing work.

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