Lead Residential Counselor; Mental Health Services

Lead Residential Counselor (Mental Health Services)

We are hiring a Lead Residential Counselor to provide direct services in a GLE/SIE residential setting, supporting Persons Served (PS) in overcoming barriers and preparing for independent living. The role implements PS Treatment Plan support interventions as coached and supported by the Team LPHA Clinician, assumes administrative officer roles to support the Program Director, liaisons with families as needed, supports PS in obtaining and understanding medical and psychiatric care, administers PS medications following Medication Administration Program (MAP) policies, provides crisis interventions, maintains physical site maintenance, and ensures a safe, comfortable, and clean environment.

• Assists the Program Director in orienting PS who are new to the residence.
• Collaborates with Integrated Team members as needed to address needs of PS and implements PS Treatment Plan interventions as coached and supported by the Team LPHA Clinician.
• Performs day‑to‑day assignments as directed by the Program Director.
• Uses recovery‑oriented, person‑centered, harm‑reduction, trauma‑informed, culturally competent, and strengths‑based approaches with PS.
• Adheres to safety, maintenance, Human Rights and other operational policies and procedures.
• Assumes role of Medication Officer, Safety Officer, Human Rights Officer as assigned by the Program Director (based on shift schedule in consultation with Residential Director).
• Schedules and facilitates group meetings of PS in the residence weekly to include menu input.
• Performs primary grocery shopping weekly or as needed for the residence.
• Complies with physical site licensing standards and regulations.
• Stores, administers, documents, and disposes of PS medication consistent with MAP requirements, funding source regulations and company policy; ensures program compliance with Vinfen MAP protocols and teaches PS medication management.
• Creates opportunities for PS to participate in the smooth operation of the residence, including meal preparation and physical site maintenance.
• Encourages social interaction among residents and helps create a collaborative environment where PS, family, friends, and others important in the lives of PS are welcome, respected, and valued.
• Serves as a resource for neighbors.
• Helps PS prepare meals.
• Acts as an advocate for PS.
• Participates in trainings; attends supervision and staff meetings as requested.
• Completes all required documentation.
• Contributes to the program’s quality‑improvement goals and objectives.
• Helps PS use crisis intervention techniques when necessary; accesses on‑call backup when needed.
• Supports the provision of evidence‑based practices and best practices to PS, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety, and Cognitive Behavioral interventions.
• Completes Infection Control Inventory for the residence.
• Assists the Program Director with organization of surveillance testing of staff and PS as needed.
• Completes incident documentation as needed.
• Performs physical site maintenance activities following the maintenance schedule.
• Performs other related duties as assigned.

• Strong commitment to the right and ability of PS to live, work, have meaningful relationships and receive the resources and support needed in their community of choice.
• Skills and competence to establish supportive trusting relationships with PS, families and neighbors.
• Sensitivity to cultural, religious, ethnic, disability and gender issues.
• Ability to balance competing priorities.
• Ability to make independent judgments and decisions.
• Ability to work in a professional and confidential capacity.
• Knowledge of personal computer applications and equipment.

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community‑based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote recovery, resiliency, habilitation, and…