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Patient Lead & Operations Coach

Job in Brookline, Norfolk County, Massachusetts, 02445, USA
Listing for: Boston Children's Hospital
Full Time position
Listed on 2026-10-08
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Lead & Operations Coach

Boston Children's Hospital is seeking a Lead Patient Experience Representative to oversee clinic administrative operations and enhance the patient experience. The role provides advanced administrative support, coordinates patient services, resolves complex issues, and serves as a resource for staff, providers, patients, and families.

Responsibilities include greeting and registering patients, scheduling appointments, collecting demographics and authorizations, and coordinating with Financial

Join us at Boston Children's Hospital as our next Patient Experience Lead & Operations Coach in Brookline, MA, United States.

Join Boston Children's Hospital and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Patient Experience Lead & Operations Coach role at Boston Children's Hospital, based in Brookline, MA, United States.

We are looking to fill the Patient Experience Lead & Operations Coach position at Boston Children's Hospital in Brookline, MA, United States.

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