Assistant Retail Manager

We are hiring for an Assistant Retail Manager our bakery!

Clear Flour Bakery is a small, family owned and operated bakery specializing in the authentic breads and pastries of Italy, France and Germany since 1982. Located on a neighborhood street in Brookline, it was the first bakery to introduce artisan bread baking to the Boston area. Our award-winning bread and pastry is made from scratch daily by a highly skilled staff committed to preserving the art and craft of traditional baking.

We pride ourselves on providing friendly, knowledgeable customer service and connecting our community to good food and the people who make it.

Scope & General Purpose:

The Assistant Retail Manager, is a seasoned retail employee who will support daily operations, with a focus on managing the Clear Flour Bread retail experience, including team and customer experiences and maintaining the retail space. This position works collaboratively with the Clear Flour management team to drive operations, run the retail department efficiently for the business, employees, and customers, and activate opportunities for employees to grow and learn.

Clear Flour Managers are committed to the following job components, designed to create a meaningful, growth-oriented position:

· Recognize that Clear Flour success is centered around working with all team members, across multiple departments (bread, pastry, retail), with varying skill sets and experience.

· Be a business-oriented leader, understanding that smart decision making around purchasing, care of product, community involvement and team scheduling impacts all elements of bakery operations.

· Exude passion for bread, pastry, customer service and the Clear Flour environment.

· Understand that advocacy is a core value, supporting the product development, employee experience and Clear Flour brand.

Management Structure:

Reports to Retail Manager and Bakery Managers.

Core Management Responsibilities

· Contribute positivity, enthusiasm and energy for the bakery and team each day.

· Provide support to the retail team on product information, guest experience and care of the retail space.

· The Assistant Retail Manager should expect to spend the majority of their week on the retail floor, with dedicated office time denoted on the schedule.

· Help train new retail staff.

· Contribute feedback for retail staff reviews.

· Support all aspects of retail operations including assisting with correct setup and breakdown each day, cleanliness of space, equipment, furniture and care of physical plants.

Retail Operations Responsibilities

· Ensure retail resources are up to date, including updating the weekly task lists.

· Print and distribute any printed materials as needed, including storage guidelines, holiday menus, bread and pastry signs, pizza dough instructions, bread menus, and labels for bags and boxes.

· Supervise and maintain the inventory of folded boxes, paper goods, and retail items.

· Trained on essential office duties to support management; counting money and making the bread production chart.

Job Requirements

· Ability to give kind corrections to the team, in the moment on the floor.

Ability to work well under pressure in a fast-paced, ever-changing work environment.

· Ability to complete both daily work, initiative driven work as well as lead special projects.

· Excellent verbal and written communication skills.

· Highly organized with strong attention to detail.

· High integrity, maturity and professionalism.

Schedule Overview

Weekly 4–5 day per week schedule, 32–40 hours.

Working one weekend day is required.

Equal Opportunity Employer Statement

Clear Flour is proud to be an Equal Opportunity Workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Benefits you'll receive:

• Wage starting at $22/hr.
• Health, dental, and vision insurance
• 401k / Profit Share Plan
• $50 monthly wellness stipend
• 2 weeks paid time off in first year, 3 weeks in 2nd year, 4 weeks in the 5th year.