Enrollment Coordinator

• Base Pay $45,000.00 - $55,000.00 / Year
• Manage Others No

Contact information

• Name Jonathan Morris
• Email jonathan.morris

The Enrollment Coordinator manages student enrollment operations, records accuracy, document compliance, and new scholar onboarding from application through enrollment.

Under the supervision of the Manager of Family and Community Engagement, the Enrollment Coordinator serves as the operational link between family recruitment, student records compliance, and school-wide administrative setup. This role is responsible for maintaining accurate enrollment data in School Mint and Infinite Campus, managing required documentation, coordinating waitlists and seat offers, processing withdrawals and transfers, and helping ensure new families transition smoothly into the NMA community.

The successful candidate will demonstrate strong organization, attention to detail, proactive problem-solving, cultural responsiveness, and a commitment to providing high-quality service to scholars and families.

• Process incoming student applications and maintain accurate enrollment information across School Mint and Infinite Campus.
• Manage student cumulative files and ensure official records from transferring schools are requested, received, and appropriately maintained.
• Assign and secure State Student Identification (MARSS) numbers for incoming scholars, including support for Kindergarten roster planning.
• Process student entries, withdrawals, and transfers and promptly communicate changes to relevant academic, IT, and operations staff.
• Maintain accurate and organized student enrollment records in accordance with school procedures and applicable requirements.

• Manage the student enrollment document collection process, including birth certificates, immunization records, Early Childhood Screening documentation, and other required records.
• Conduct regular document audits to identify missing information and move families from accepted to fully enrolled status.
• Follow up consistently with families by phone, text, and email to resolve documentation barriers.
• Support families in understanding enrollment requirements and next steps.
• Maintain accurate documentation and records related to enrollment completion and compliance.

• Monitor grade-level enrollment capacity and maintain grade-level waitlists in accordance with NMA policies and applicable charter school requirements.
• Conduct enrollment offer calls and send confirmation communications to prospective families.
• Track accepted offers and enrollment decisions accurately.
• Conduct summer outreach to enrolled families during June, July, and August to confirm continued enrollment and Day 1 attendance.
• Work proactively to reduce enrollment attrition between acceptance and the start of school.

• Notify school leadership, IT, Facilities, Transportation, Food Services, and other appropriate departments when a new scholar is confirmed.
• Help coordinate operational readiness for new scholars, including classroom setup, devices, transportation, and meal-related systems.
• Partner with the Manager of Family and Community Engagement to align student recruitment efforts with enrollment and registration processes.
• Provide responsive, culturally competent customer service to prospective and enrolled families.
• Provide operational support to the front office, health office, transportation team, and other departments as needed.
• Demonstrate commitment to NMA’s Culture of Learning and provide professional, welcoming support to families and community members.

• Associate…