Coffeehouse Operations Analyst

Position Overview

At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life‑long relationships, and serving the best coffee around, join our herd!

Apply today and be part of the ‘Bou Crew!

Deployment & Floor Planning

• Own and maintain deployment maps for store operations, ensuring alignment with labor models and operational standards.

• Review and validate floor plans for new and remodeled coffeehouses, ensuring layouts support efficiency and guest experience.

• Create and update BOH planograms and smallware floor planograms to optimize workflow and accessibility.

• Key partner for equipment and capacity planning, ensuring in store equipment matches store volume needs.

• Consider store flow and fulfillment type when innovating enhancements to the store experience.

Test Management & Execution

• Design and execute tests for continuous improvement in coffeehouses, including equipment placement, deployment strategies, and floor planning improvements.

• Develop supporting materials for tests, including job aids and instructions for store teams.

• Act as liaison between Support Center partners and field teams during test execution, ensuring clear communication and timely feedback.

• Collect and consolidate feedback from store teams and analyze results in partnership with Operations Analytics to inform recommendation s.

Cross‑Functional Collaboration

• Partner with Design & Construction, Operations, and R&D teams to ensure operational considerations are integrated into store design and equipment decisions.

• Support promotional and operational initiatives by aligning deployment strategies with new product and process requirements. Work with IT Services on Point of Sale layout in store.