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Customer Success Mgr./ CSM

Case Management Coordinator — Customer Care Champion

Job in Brooklyn Park, Hennepin County, Minnesota, USA
Listing for: Pella Windows & Doors, Pella Northland
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading window and door company in Brooklyn Park is seeking a Case Management Coordinator to enhance customer experiences. This role involves managing service requests using the Sales Force platform, ensuring clear communication, and resolving issues quickly. Ideal candidates should have strong customer service skills, experience in troubleshooting, and a detail-oriented approach. The opportunity includes a competitive hourly wage, collaborative culture, and various benefits including medical and dental insurance.
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