Front Desk Agents

Join to apply for the Front Desk Agent role at Midas Hospitality. Start your journey with Midas Hospitality. Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Home2 Suites hotel located in Brooklyn Park, MN. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

This is a full-time position, working 5 days per week. Shifts will vary between 7:00 AM - 3:00 PM and 3:00 PM - 11:00 PM.

• Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
• Sorts incoming mail and faxes for guests.
• Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
• Keeps records of room availability and guests' accounts.
• Computes bill, collects payment, and makes change for guests.
• Makes, confirms, and cancels reservations.

• Previous experience as a Front Desk Agent is preferred
• Experience in a customer service industry is required
• The ability to stand at a hotel front desk during an 8-hour shift and greet guests is mandatory
• The ability to follow a written weekly schedule is mandatory

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams.

That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Salary: $16.50 - $18.00 per hour

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Hospitality