BRM, Repair & Regional CMSO Domain, Global

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Working

Location:

Massachusetts, Westborough;
Pennsylvania, Center Valley

Workplace Flexibility:

Hybrid

For more than 100 years,Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy,True to Life, by advancing medical technologies and elevating the standard ofpatient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our

Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

This position owns, develops, and drives the IT strategy for the Repair domain globally; simultaneously owns, develops and drives the multiyear IT investment plans regionally in Americas for Manufacturing / Repair and the related domains of Supply Chain, Procurement, R&D and Quality. The role is accountable for maximizing business value and strategic outcomes from the resulting technology investments.

Acting as the primary IT partner for all related Regional & Global stakeholders in the value chain, this role shapes technology-enabled strategies, drives investment prioritization, influences executive decision-making, and ensures alignment between business objectives, enterprise architecture, and technology enablement across regions and functions.

The primary purpose of the Business Relationship Management (BRM) function is to stimulate, shape, and realize the business demand for technology investments while ensuring sustainable value realization.

From the perspective of the executive leaders and middle-managers, the BRM serves as a trusted strategic advisor and advocate for technology-enabled transformation. From the perspective of the IT organization, the BRM acts as strategist, orchestrator, communicator, and value manager, fostering strong business partnerships and ensuring alignment between enterprise priorities, business function strategy, and technology delivery.

• Plan, develop, own, and drive an effective global IT strategy for the Repair domain globally. Simultaneously owns, develops and drives the plans regionally for Manufacturing / Repair and the related domains of Supply Chain, Procurement, R&D and Quality (in alignment and directly contributing to the Global Strategic Plans for those Functional Domains).
• Foster, shape and manage the business demand for IT investment (including AI/Data) for the aforementioned domains and geographies. Identify the optimal approaches to meet business needs, while proactively identifying the cross-functional dependencies between Functional Domains (ex: manufacturing-quality, repair – field service management). Ensure prioritized project demand is translated into valid IT solutions and clearly defined projects set up for success (right scoping, proper project setup, and clear benefit definition).
• Identify required strategic IT sourcing, vendor engagement, analysis, recommendations, and execution approaches to successfully support the agreed priorities and sustained value realization.
• Once initiatives are in flight, provide executive oversight to ensure Delivery team commitments remain aligned with agreed business outcomes, value realization, risk management, and executive stakeholder expectations. After completion, establish learning and continuous improvement mechanisms to enhance business value generation.
• Coach executive business stakeholders and their direct reports and continuously raise their digital innovation & AI literacy; enable them to articulate technology needs and requirements that will advance business performance, maximise return on investment, and enhance quality; proactively share technology advancements and innovative success stories relevant to the functional domains.
• As the IT organization’s advocate for the Global Repair domain, inform and influence Global Repair executives so that they understand and support projects that are in concert with IT goals, such as enterprise architecture and the security/infrastructure/application strategy.
• Establish and run a Voice of the Customer (VoC) process for its regional and global stakeholders to measure satisfaction with IT services and continuously identify opportunities to improve collaboration and value delivery.

Required:

• Bachelor's Degree in Computer Science, Business Administration, Manufacturing or other related field.
• Minimum of 10 years experience in driving medium-to-large-scale…