Tradition - Community Relations Director

Tradition - Community Relations Director page is loaded## Tradition - Community Relations Director locations:
Brooklyn Park, MNtime type:
Full time posted on:
Posted Todayjob requisition :
JR100355
*
* Location:

** MN-Tradition
18500 Tessman Farm Rd.
** The salary for this role is between $70,000 to $75,000 DOE. We look forward to talking with you about this exciting opportunity!
**** Tradition,
** a
** Transforming Age** , and find your happy place here!
** Our Community Relations Director:
*** Helps drive occupancy and revenue targetsby keeping building at or above budgeted monthly occupancy.
* Handles and coordinate all aspects of the sale process from inquiry calls, cold calling, conducting tours, follow-up calls and lead management software updates, and closing the sale.
* Ensures community and staff back-up scheduling for tours and onsite visits, so that all future resident inquiries are handled in a timely manner
* Works closely with the management team on developing and implementing strategies and an ongoing 90-day plan for increasing qualified inquiries, traffic and sales
* Compiles a weekly marketing report for delivery to corporate on inquiries, tours, move-ins, move-outs, and outreach for each week.
* Conduct the following networking/outreach activities routinely away from the office:  + One on one appointments  + Luncheon meetings/presentations  + Attend industry related networking meetings  + Attend/sponsor industry related expos/conferences  + Cold calls/drop by visits  + Off-site educational presentations  + Public relations opportunities  + Consistent follow-up with all networking contacts
* Ensures all the steps for the move-in process move forward efficiently including helping potential residents with paperwork, assessments, and move coordination.
* Ensures timely follow-up on sales activities.  This includes making outbound phone calls, conducting home visits, retours, hosting prospects to events, email exchanges, and texts.
* Ensures timely data entry and documentation into lead management software. Maintain "Next steps" schedule and drive continuous customer care and frequent contact
* Identifies and maintaining key relationships with community and professional sources.
* Keeps up-to-date on competition including their strengths, weaknesses and identify ways to overcome any objections by completing a bi-annual comp analysis.
* Participates with management teamto assist staff as needed with:

Facility upkeep,resident/family communications, facilitation of in-house and sales training and enablement.
* Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility.
* Performs other duties as assigned.
** What you need to succeed:
*** Bachelor’s degree with an emphasis in marketing or sales or the equivalent combination of education and experience.
* Five years’ experience in marketing and sales is preferred; experience and/or knowledge of the senior living industry.
* Previous management experience preferred.
* Excellent communication and relationship building skills.
* Ability to multi-task and work with multiple projects
* Proficiency with Microsoft Office Suite.
* A desire and ability to relate to and continue learning about the senior population.
* Must possess current driver’s license.
* Completion of a background check. Drug screen, TB test, fingerprint, and/or physical may be required depending on state/local guidelines.
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