Senior Quantitative Researcher

Position: Senior Staff Quantitative Researcher
Company Description Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy employee, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

We believe exceptional companies are built by exceptional teams, and we're intentional about it. That means hiring great people, setting them up for success from day one, and giving them real reasons to grow their careers here. We invest in development that goes beyond promotions, and we foster the trust and relationships that help people do their best work together.

What’s the role?

We’re looking for a Senior Staff Quantitative UX Researcher to help lead a quantitative research practice within the Product Research team and work horizontally across the buyer experience - grounded in rigorous survey design, statistical analysis, and experimental methods.

This is a highly collaborative and influential individual contributor role. You will work across Etsy with Product, Design, Engineering, Analytics, and other researchers, translating quantitative evidence into clear priorities, standards, and recommendations. This is a full-time position reporting to a Director of Research.

What’s this team like at Etsy?

We’re a mixed-methods team, applying a deep bench of quantitative and qualitative methods

Our research team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy.

Our research informs how buyers experience the best of Etsy, and the strategies, tools, and features that help sellers build and grow their creative businesses.

We actively foster an inclusive team culture that promotes diversity, collaboration, and professional development

What does the day-to-day look like?

Lead quantitative research - including large-scale surveys, experiments, and statistical modeling - complemented by qualitative methods, to answer business-critical questions about the buyer experience across Etsy.

Integrate survey data, behavioral/log data, customer-experience tracking, competitive intelligence, and existing Etsy research into unified statistical analyses.

Translate complex quantitative evidence into clear recommendations that influence product roadmaps, design standards, and investment decisions across teams.

Partner with and mentor researchers across Etsy, strengthening quantitative and mixed-methods practice and elevating the organization’s approach to usability measurement.

Of course, this is just a sample of the kinds of work this role will require. You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:10+ years conducting product research, with a strong emphasis on quantitative methods.

Deep expertise in quantitative research: survey design and psychometrics, sampling methodology, statistical analysis (e.g., regression, ANOVA/MANOVA, factor analysis), and experimental design (e.g., A/B testing), including interpreting comparative or longitudinal data.

Hands-on experience building and validating measurement frameworks and benchmarking programs, including defining KPIs and success metrics grounded in statistical evidence.

Proficiency with statistical and survey tooling (e.g., R, Python, SQL, Qualtrics or…