Sales and Design Consultant

Hajoca Corporation is one of the country’s largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. We attribute our success to a unique business philosophy and talented people.

Hajoca is all about the people, who give us our advantage and will guide us successfully into the future.

Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Kohler Store is one of those trade names and is looking for a Sales and Design Consultant at their Brooklyn, NY location.

Pay for Sales and Design Consultant is between $25 and $27 per hour at this location.

Are you outgoing, knowledgeable, and service‑oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we’d like you to join our Showroom team as a Design & Sales Consultant
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About the Role:

• Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer’s location.
• Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Sell and provide in‑store and/or in‑home design consultations for kitchen and bathrooms.
• Articulate your showroom value proposition to get your customer’s attention, engage them, teach them, and show them the value you provide.
• Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
• Build and maintain long‑term customer relationships, creating referrals and repeat business.
• Develop and maintain knowledge of product lines and features.
• Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
• Use sales reports and sales forecasting tools to meet or exceed established sales targets.
• Follow‑up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
• Keep showroom clean, neat, current, stocked, and safely displayed.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Satisfactory score on the Caliper Assessment Management.
• Experience working with luxury, high‑end products and customers.

Our ideal candidate will also:

• Be knowledgeable of kitchen and bath design trends.
• Have experience with architectural blueprints and have a strong sense of aesthetics.
• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.
• Demonstrate outstanding customer service and verbal/telephone communication skills.
• Demonstrate a deep product knowledge related to kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross‑sell.
• Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Build influential relationships and trust with key vendor partners.
• Build positive working relationships and inspire…