Customer Account Representative​/Logistics Support Specialist

Customer Account Representative / Logistics Support Specialist

3 days ago Be among the first 25 applicants

Hornet Staffing, Inc, a GEE Group company provided pay range

This range is provided by Hornet Staffing, Inc, a GEE Group company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $19.00/hr - $20.00/hr

Direct message the job poster from Hornet Staffing, Inc, a GEE Group company

Location/Area: Brooklyn, OH

Shift/

Schedule:

Mon-Fri 10:30am-7pm (availability to work weekends if needed)

Onsite Interview

Required:

Yes

Summary / Primary Role
:

The position of Account Representative / Shipping and Receiving Clerk will have primary responsibility to work directly with customers and carriers on daily order requirements. Responsibilities also include monitoring product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures.

Principal Duties and Responsibilities:

• Review daily inbound and outbound requirements.
• Process inbound and outbound orders in systems.
• Maintain and monitor Customer Order Screens and White Board.
• Track orders with Warehouse Supervisor in and out of warehouse.
• Track needs for daily orders with customer.
• Make BOLs for shipments.
• Monitor any issues with inventory locations and correct immediately.
• Transmit BOLs and COAs to customers as required.
• Adhere to enforce policies and procedures.
• Monitor product flow with Warehouse Supervisor.
• Monitor quality of our services.
• Develop excellent, professional communication skills.
• Admins are encouraged to learn and master Spanish and English.
• Customer Information Systems as required.
• Abecas/Insight – Grand Warehouse Management System.
• Bar Coding Scanning where required.
• Maintain all data in Abecas and Customer Information Systems (SAP, JDE, Other).
• All other duties and projects as assigned.

Qualifications and Key

Skills:

• Qualifications:
  
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education/
  
  Experience:
  
  High school diploma or GED; or equivalent combination of education and experience.
• Language Ability:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Math Ability:
  Ability to work with simple mathematical concepts such as addition, subtraction, multiplication, and division. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability:
  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of operational instructions.
• Computer
  
  Skills:
  
  Knowledge of Grand Worldwide Logistics Corporation Warehouse Management Systems and, where required, customer and carrier information systems.
• Physical Demands:
  The employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The employee must lift and/or move up to 60 pounds. Vision: close vision. Risk: moving mechanical parts, fumes, outdoor weather, electrical shock, vibration, loud noise.

• Seniority level: Associate
• Employment type: Contract
• Job function: Administrative
• Industries: Transportation, Logistics, Supply Chain and Storage