Senior Benefits Analyst

Location:

4910 Tiedeman Road, Brooklyn Ohio Job Summary With limited guidance, the Senior Benefits Analyst supports the design, implementation, administration, and continuous improvement of employee benefit programs and related technology solutions. The role coordinates benefits enrollment, platform configuration, data management, system testing, payroll deductions, vendor and carrier integrations, compliance monitoring, issue resolution, and employee experience initiatives. The Senior Benefits Analyst partners with internal Benefits, Payroll, Legal, Communications, and Procurement teams, as well as external vendors to help ensure benefit programs are accurately configured and administered.

This role requires a strong understanding of benefit plan design, eligibility, enrollment, payroll deductions, core HR operational processes, and employee support.

Benefits Administration, Enrollment, and Implementation Support the implementation, enhancement, and ongoing administration of benefits platforms and enrollment processes, including new-hire enrollment, annual open enrollment, life events, beneficiary elections, evidence of insurability, and terminations. Translate approved plan designs, eligibility rules, coverage levels, rates, contributions, and administrative requirements into system configurations and business requirements. Validate system configurations, employee-facing content, enrollment workflows, rates, and contributions against approved plan designs.

Develop, review, and enhance enrollment-related communications and employee-facing materials to promote clarity, accuracy, consistency, and an effective enrollment experience. Coordinate data conversion, integrations, payroll, user acceptance, and post-implementation testing; track defects and configuration issues through resolution. Monitor enrollment transactions and vendor and payroll files; research and resolve eligibility, enrollment, coverage, and deduction issues. Maintain implementation plans and documentation, including decisions, dependencies, risks, issues, timelines, communications, training, cutover, and production support.

Develop, review, and enhance enrollment-related communications and employee-facing materials to promote clarity, accuracy, consistency, and an effective enrollment experience.

Support benefits administration in accordance with plan documents, organizational policies, and applicable federal and state requirements, including COBRA, HIPAA, ACA, and nondiscrimination testing.

Apply working knowledge of medical, dental, vision, life insurance, disability, critical illness, accident, HSA, FSA, and other employer-sponsored benefit programs. Review plan documents, administrative procedures, and vendor materials to identify plan provisions and configuration requirements. Assess the impact of proposed benefit changes on enrollment, payroll deductions, integrations, communications, and administration. Support benefit program analysis, reporting, benchmarking, and recommendations.

Serve as an operational liaison with benefits administration vendors, insurance carriers, payroll partners, and other third-party providers. Coordinate eligibility, enrollment, payroll, and carrier integration requirements; monitor files, interfaces, reports, and error logs. Partner with vendors and internal teams to resolve file, configuration, data, and processing issues, including root-cause analysis, escalation, and corrective-action tracking. Review administrative procedures, Statements of Work, service requirements, and implementation deliverables.

Participate in vendor selection, request-for-proposal, contracting, implementation, and performance-monitoring activities.

Analyze benefits data to identify discrepancies, trends, recurring issues, and improvement opportunities. Research complex employee benefit issues and coordinate resolution across internal teams and external vendors. Develop clear summaries and recommendations for benefits leadership and project stakeholders.

• Bachelor's Degree (required)
• Human Resources, Business Administration, Finance or related discipline (preferred)
• Professional benefits or project management certification is a plus

• 3+ years relevant experience in employee benefits administration, benefits operations, benefits consulting, or benefits technology (required)
• Experience…