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Lockbox Operations Lead — Drive SLA & Client Impact

Listing for: KeyBank
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 71000 - 125000 USD Yearly USD 71000.00 125000.00 YEAR

Job Description & How to Apply Below

Key Bank is seeking a Lockbox Manager in Brooklyn, OH to oversee a 25-person lockbox operations shift handling mail extraction, processing, reconciliation, and data transmission. You will ensure SLAs, controls, and performance standards are met, while mitigating risk and driving continuous improvement.

You will partner with Sales, LOB, Legal, Compliance, Risk, and Vendor Management to resolve complex client issues.

Join us at Key Bank as our next Lockbox Operations Lead — Drive SLA & Client Impact in Brooklyn, OH, United States.

We are currently recruiting a Lockbox Operations Lead — Drive SLA & Client Impact for our team in Brooklyn, OH, United States.

This is a great role to take on the Lockbox Operations Lead — Drive SLA & Client Impact role at Key Bank.

As a Lockbox Operations Lead — Drive SLA & Client Impact, you will play an important part at Key Bank in Brooklyn, OH, United States.

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