Resident Services Agent - Brooklyn Waterfront

Career Opportunities with NFC Amenity Management

A great place to work.

Careers At NFC Amenity Management

Current job opportunities are posted here as they become available.

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The pay rate is $22.00 per hour. We are hiring for part-time shifts. Prior experience working in a health club or luxury residential building is a plus.

An NFC Amenity Fitness/Spa Attendant ensures an exceptional experience is provided to all clients and guests. Our Attendants are responsible for maintaining facility appearance and upholding our 5 Diamond Customer Service Standard while carrying out all the workplace expectations and policies.

Reports To:
Spa/Fitness Director

Responsibilities:

• Demonstrates and promotes a strong commitment to providing the best possible experience for our clients.
• Ensures the "5 Diamond Experience" by maintaining the standards set in the NFC Amenity Management Mission Statement.
• Perform a facility walk-through every 15 minutes to ensure all equipment is in working order and that the area is orderly.
• Completes daily shift reports and any other mandatory reports.
• Responsible for a thorough understanding and effective performance of NFC Management Software.
• Maintain and organize the work area.
• Responds to all requests and follows through to assure satisfactory outcome.
• Offers client assistance whenever possible.
• Complies with all safety and security policies per NFC Amenity Management.
• Involves cross-training into the other areas of operation.
• Book all spa and personal training appointments promptly.
• Welcome and acknowledge all guests using NFC-approved terminology.
• Open and close the fitness center facility at the beginning and end of operating hours.
• Maintain general cleanliness of the exercise areas, fitness equipment, spa, and locker rooms
• Abides by NFC grooming standards
• Gracefully enforces rules and regulations
• Must have an outgoing personality
• Must be hospitality-driven and offer any necessary assistance to clients and guests
• Must be able to follow a work schedule by being on time and dressed in the proper uniform
• Must possess the ability to multitask
• Must be able to lift items up to 50 pounds

Knowledge, Skills & Abilities Requirements

• Basic knowledge of Microsoft Office (Word & Excel) & Internet
• Professional phone skills
• Ability to prepare routine administrative paperwork
• Ability to follow routine verbal and written instructions
• Effective communication skills and engaging positively with clients
• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development:
  We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

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We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US.

Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, this position pays $22 per hour. Historically, this position has paid $16-$17 per hour.