Loan Officer Assistant

Are you a dedicated and detail-oriented individual with a passion for customer service and a desire to excel in the mortgage industry?

We are looking for a motivated Loan Officer Assistant to join our dynamic Mortgage Banking team in Ohio. If you have strong organizational skills, a customer-centric approach, and a keen interest in supporting the loan origination process, we encourage you to apply and embark on a rewarding career journey.

● Assist Loan Officers in managing loan applications and documentation throughout the loan process.

● Prepare and organize loan files, ensuring all required documents are complete and accurate.

● Communicate with clients, responding to inquiries and providing updates on the loan application status.

● Schedule appointments, meetings, and follow-ups for Loan Officers and clients.

● Coordinate and gather necessary information for loan submissions, such as credit checks and employment verifications.

● Prepare and review loan documents for accuracy before submission to underwriting.

● Collaborate with the processing team to ensure timely and efficient loan processing.

● Assist in preparing loan proposals and packages for submission to lenders.

● Maintain an organized and up-to-date database of client information and loan details.

● Provide excellent customer service by promptly addressing client inquiries and concerns.

● Assist in calculating loan estimates, interest rates, and repayment schedules.

● Handle administrative tasks, such as data entry, filing, and managing emails and phone calls.

● Help ensure compliance with regulatory requirements and company policies.

● Assist Loan Officers in managing calendars, scheduling appointments, and coordinating events.

● Perform additional tasks and projects as assigned by the Loan Officer or management.

● High school diploma or equivalent; some college coursework preferred.

● Previous experience in administrative or customer service roles is advantageous.

● Strong organizational and time-management skills.

● Excellent communication skills, both verbal and written.

● Proficiency in Microsoft Office suite and basic computer applications.

● Attention to detail and accuracy.

● Ability to multitask and work efficiently in a fast-paced environment.

● Knowledge of the mortgage industry and loan processing procedures is a plus.

● Customer-oriented attitude with a desire to provide exceptional service.

● Ability to maintain confidentiality and handle sensitive information.

If you are a motivated individual with a passion for customer service and keen attention to detail, we encourage you to apply for the Loan Officer Assistant position at Greenly Mortgage. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the role.