Senior Operations Analyst, Treasury Operations

4900 Tiedeman Road, Brooklyn Ohio

The Treasury Operations Department processes transactions and creates reports related to investment portfolio, collateral management, funding (including liabilities), and safekeeping functions. Treasury Ops is primarily responsible for supporting various Lines of Business at Key and its affiliates. Portfolio functions include fixed income securities (i.e. bonds) trade settlement and related incoming principal and income processing. Funding functions include Key debt issuances, principal and interest payments, and monitoring of overall cash position at the FED.

Collateral functions include pledging of securities for the benefit of various Key contracts, products and public deposits. The Treasury Ops team uses a third‑party software database system to help accomplish the above daily tasks. The department regularly prepares managerial, financial and regulatory reports. The Senior Analyst works in partnership with leadership and possesses functional expertise to drive and analyze operational support and processes.

The role also resolves highly complex problems, re‑allocates resources when necessary, eases workloads during periods of peak volume, and prepares department regularly managerial, and financial reports. Works with Department Manager on developing and implementing strategic direction. Facilitate training and guidance to operations staff and assists in addressing human resource functions as needed. Continuous improvement champion, responsible for refining and improving operations processes and procedures.

Critical involvement in any special projects or tasks.

• Understand processes and subject matter expert of the team, partner with Department Manager for larger projects, resolving complex issues, or conducting research
• Strong knowledge of Bond accounting and be able to perform detailed accounting recons to accurately research and resolve outages or predict accounting entries for new products/ portfolios
• Lead and drive changes within the team to drive efficiencies
• Learn and perform all functions within the team to provide backup support in times of staff absences or increased volumes to ensure the accuracy and timeliness of work is performed.
• Properly prepares department regularly managerial, and financial reports within required Service Level Agreement.
• Establish strong relationships with Line of Business Partners to effectively resolve client issues and drive cross functional initiatives to completion.
• Lead and participate in Department projects.
• Work independently with technology support partners to define, test, and implement bug fixes and smaller scale system enhancements.
• Identify and implement process improvement opportunities.
• Strong knowledge in Trade and wire systems including but not limited to Lightning and Dovetail.
• Review and maintain department procedures.
• High level of detail in daily functions including the ability to recognize, identify, and process transactions in our systems correctly.
• Conduct detailed research utilizing a variety of research tools, summarize and present research findings to management in timely and cohesive manner.
• Make quality decisions, sometimes with incomplete or ambiguous information and under tight deadlines/pressure
• Consistently review workflow to ensure adherence to the most efficient processes/procedures.
• Ability to self-manage multiple tasks.
• Orchestrate, organize and prioritize assignments to support needs of the business.
• Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice.
• Comply with all Key Bank policies and procedures, including acting professionally at all times, conducting…