Sr Loan Workout Rel Mgr

Location:

66 South Pearl Street, Albany New York

Job Summary The Sr. Loan Workout Relationship Manager is the most senior-level specialized account manager role, responsible for managing a portfolio of highly complex accounts. This position leads all workout activity for assigned accounts and independently handles large, structured lending arrangements, including Agented or Participant loan facilities. The role requires deep expertise in commercial credit and loan restructuring to mitigate risk and maximize recovery.

Essential Functions Manage a loan portfolio to mitigate risk with deals consisting of multiple loan types offered by Key Bank and with unlimited complexity and potential for adversarial litigation.

Review and analyze loan documentation, financial statements and other similar loan and borrower information to assess risk, quantify repayment capacity, consider the adequacy of repayment sources and/or estimate recovery potential.

Develop, recommend and implement workout/liquidation strategies for problem loans including past due, underperforming, non-performing, and charged-off loans to mitigate risk and maximize recovery.

Adhere to department and corporate guidelines, policies and compliance procedures.

Maintain constructive interaction with regulators.

Work with other professionals such as appraisers, environmental consultants, auctioneers, real estate brokers and property managers to maximize return on collateral secured loans.

Support departmental continuous improvement efforts.

Periodically travel to meet with clients or view collateral.

Participate in community service activities.

Participate in the Quarterly Asset Quality Review process and produce timely documentation as required.

Shadow accounts on the line of business which need workout advice.

Manage and recommend commercial assets for non-accrual or charge-off disposition, within budgeted levels.

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all Key Bank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Bachelor's Degree in Business, Finance, Economics or related field (preferred)
OR equivalent experience (required)
Work Experience
10+ years of commercial credit experience, including underwriting, credit risk management, loan workout, commercial banking, and demonstrated experience in managing complex commercial loan workouts (preferred)
Skills Evaluate borrower creditworthiness and identify risk factors.

Design and execute plans to resolve distressed or non-performing loans.

Interpret financial data to assess repayment capacity and risk.

Prepare and manage legal and financial documents for commercial loans.

Oversee and optimize performance of a complex loan portfolio.

Analyze and monitor borrower cash flow to support loan servicing decisions.

Build models to forecast financial outcomes and recovery scenarios.

Ensure adherence to banking laws, credit policies, and internal procedures.

Quantify and mitigate financial and operational risks in loan portfolios.

Identify issues and implement effective, strategic solutions.

Prioritize and manage multiple deadlines and projects efficiently.

Convey complex financial information clearly in both written and verbal formats.

Maintain professional and productive interactions with borrowers and stakeholders.

Coordinate and execute multiple tasks and initiatives across teams.

Use Excel, Word, and PowerPoint for analysis, reporting, and documentation.

Core Competencies All Key Bank employees are expected to demonstrate…