CIS Business Analyst

CIS Business Analyst – Remote

We are seeking a Business Analyst (BA) to manage system requirements throughout the lifecycle of a technology project. The BA will act as a liaison between the business and technology teams to ensure business needs are met and will support optimization of application capabilities and business processes.

This BA position will initially be fully dedicated to the Data & Retention Program.

• Elicit and manage a technology project’s business scope – needs and features
• Effectively coordinate and run working sessions with representatives across various organizations (Business, Legal, Technology, etc.)
• Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team.
• Clearly document and manage detailed requirements for the technology system
• Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively
• Act as Systems Matter Expert (SME) or source of knowledge for supported systems
• Participate in the design process to ensure it supports business requirements and an optimized user experience
• Understand security, risk management, and IT process principles and elevate to appropriate team(s) as needed
• Support and/or participate in user acceptance testing to ensure quality in application releases and user experience

• Analytical skills; critical thinking, creative thinking, and problem solving
• Visio/Miro, Word, Excel and PowerPoint proficiency
• Work within a customer oriented, positive team environment
• Strong interpersonal, verbal, and written communication skills with technical and non-technical staff
• Provide support on single projects and initiatives within scope, budget and timeline
• Organization and communication skills