Senior Legal Specialist

Overview

Duration: 5+ Months Contract

This position is responsible for having full knowledge of the day to day functions of the Judgment Processing Department and ability to provide coverage on all legal order processing. Responsible for performing complex searches for accounts in compliance with Federal and State legal orders and for assuring immediate identification and full responsibility for securing funds. Perform accurate and timely answers to courts, attorneys and agents as specified by law and in compliance with court ordered instructions.

Perform quality control reviews to reduce risk associated with monetary losses. Review, log and identify proper ownership and establish accountability with other lines of business for handling legal documents affecting Key. Oversee the department in Managers absence by acting as the control point to handle exception situations and to channel information for appropriate escalation.

• Perform immediate account searches in response to complex Specialty Order cases using system data to determine account information, balances, and client relationships. Promptly review legal documents and make case-by-case decisions, assuming full responsibility for securing funds.
• Identify and immediately place appropriate holds or freezes on accounts by applying applicable Federal and State statutes in conjunction with court-mandated instructions. Determine the dollar amount to be secured, assess allowable disclosures for sealed or restricted cases, and ensure strict confidentiality. Process immediate turnover of funds or transfer funds to a bank holding account for future remittance.
• Prepare formal Answers to Complaints on behalf of Key’s Litigation Counsel. Ensure proper filing with courts and all relevant parties. Compose correspondence and disclosures to courts, attorneys, agents, and clients within established deadlines, and complete case-closing procedures per policy.
• Ensure incoming legal documents are accurately and timely logged into JPex with appropriate commentary for complex cases. Review documents to identify ownership and establish accountability with other business lines impacted by legal actions.
• Research and respond to SRTS and TCS complaints involving fund releases, working directly with plaintiff and defense attorneys, Legal Department staff, account officers, and business contacts to support case resolution.
• Act as a departmental risk control point by performing detailed quality reviews on large-dollar orders. Conduct certification reviews on data match files containing confidential client information to ensure proper recipient handling and disclosure.
• Ensure compliance by processing official bank check requests and timely mailings related to garnishments, levies, executions, and other legal orders in accordance with Federal and State regulations. Maintain full accountability for attachment orders and associated bank risk.
• Review complex settlement agreements and court orders to identify appropriate accounts and amounts for release. Communicate with attorneys or agents when additional documentation is required. Ensure proper return or turnover of funds as directed.
• Maintain accurate filing of case folders for efficient retrieval and compliance with record retention requirements. Assist with offsite record preparation.
• Perform end-of-day APA balancing and imports, identifying and correcting discrepancies to ensure accurate posting.
• Participate actively in team huddles, staff meetings, and departmental discussions by contributing improvement ideas and recommending procedural enhancements due to legal or compliance changes.
• Provide departmental backup coverage, assist with new employee training, manage JPex fax distribution, testing, and special projects. Oversee departmental operations in the manager’s absence, including work distribution, exception handling, and escalation.
• Accurately report daily work volumes and time spent to support departmental statistical reporting and deadlines.

• Extensive knowledge and experience working with legal documents and system applications such as Hogan, View Direct, CIS, and…