Project Manager, Program ​/ Project Manager, Operations Manager

Project Manager

Summary:

Leads small/mid-size projects or phases of a larger project, which usually impact a Line of Business (LOB) and/or functional areas. Takes projects from original concept through final implementation using standard Project Management, Change Management and Risk Management methodologies and concepts. Sets expectations for diverse project stakeholders through planning activities and maintains transparency via communication & reporting channels. Establishes and maintains a strong collaborative trusted advisor relationship.

• Works with business leader to define scope; manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders
• Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project checkpoints as well as status while adhering to project policy standards; ensures potential impacts to external client experience are addressed in project solution/plan.
• Understands various project delivery methodologies such as waterfall, agile, etc.; feels comfortable coordinating with all types of projects.
• Leads communication planning, execution and reporting with project team members; liaises with key stakeholders.
• Develops change management planning, design and implementation including communication and training.
• Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/mitigating actions.
• Supports business case development; performs project initiation activities; and administers project checkpoints to drive delivery and mitigate/resolve bottlenecks.
• Responsible for gathering estimates from resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; may support on/offboarding; and monitors/manages performance for vendor labor resources.
• Responsible for project budget and financials continuously throughout the project; can facilitate and execute budgetary requests independently, while adhering to project and company standards.

• Education/
  
  Certifications:
  
  Bachelor’s degree or equivalent work experience required. PMI certification preferred. Knowledge and experience in the financial services industry a plus. Knowledge and experience with standard project development/management methodologies and tools required.
• Experience:
  
  Five or more years of increasingly complex project related experience required.

• Demonstrates critical thinking, problem solving and conflict management skills; ability to “connect the dots.”
• Assesses and coaches to strengths and developmental needs of project team members and direct reports; shares knowledge, insights, and experiences to help others develop.
• Thinks, plans and executes on multiple levels.
• Organized, self‑disciplined, leads others toward common outcomes and strategy execution.
• Credible leader with established reputation for presenting and gaining support for ideas/solutions.
• Proven demonstration of key leadership competencies.
• Can clearly articulate vision for future state; provide big‑picture view/enterprise view; decisive and directive when necessary.
• Fosters and encourages frequent, open and honest feedback; learns from setbacks and mistakes to drive improvements; independently seeks out learning opportunities.
• Highly polished and confident communication ability; possess written, verbal and stand‑up presentation skills. Adjusts communications to audience.
• Takes the initiative to understand the business impacted by the project, current trends and information that could impact the business and organization; stays up to date on current industry best‑practices.

Base pay range: $60.00/hr – $70.00/hr

Mid‑Senior level

Contract

Project Management

Banking