Therapeutic Mentor – CAT

Job Description:

JOB SUMMARY:

Therapeutic Mentor works with individuals to improve overall functioning within their community and daily life. Therapeutic Mentors act as a positive role model while incorporating therapeutic goals established with the CAT team.

• Individualized Support:
  In collaboration with the treatment goals, focusing on developing social skills, problem-solving abilities, healthy coping mechanisms, and positive behaviors.
• Building relationships:
  Establishing a trusting rapport with the individual to foster open communication and positive engagement.
• Skill development:
  Teaching and practicing social skills like conflict resolution, communication, and assertiveness.
• Goal setting:
  Collaborating with the individual and their treatment team to identify specific goals and develop action plans to achieve them.
• Behavioral management:
  Providing support and guidance to manage challenging behaviors and promote positive choices.
• Community integration:
  Assisting individuals in accessing and participating in community resources like after‑school programs, recreational activities, and support groups.
• Family engagement:
  Collaborating with family members to provide education and support, promoting positive family dynamics.
• Documentation:
  Maintaining detailed records of sessions, progress notes, and observations to communicate effectively with the treatment team.
• Psychoeducation:
  Knowledge of typical child developmental stages and challenges faced by children and adolescents.
• Strong interpersonal skills:
  Ability to build rapport, actively listen, and effectively communicate with individuals from diverse backgrounds.
• Therapeutic principles:
  Familiarity with basic therapeutic concepts like CBT and motivational interviewing.
• Crisis intervention skills:
  Ability to de‑escalate situations and respond appropriately to crisis situations.
• Cultural competency:
  Awareness and sensitivity to different cultural backgrounds and experiences.
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
• Willingness to abide by the company’s published rules and regulations.
• Any other duties as assigned by Leadership.

• Serving Our Consumers:
  Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
• Consumer Focus:
  Building strong consumer relationships and delivering consumer‑centric solutions.
• Values Differences:
  Recognizing the value that different perspectives and cultures bring to an organization.
• Age Specific:
  Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement.
• Basis Job Readiness:
  Courtesy, Flexibility, Reliability, Responsiveness.
• Personal Effectiveness:
  Communication, Interpersonal Skills, Self‑Management.
• Organizational/Management:
  Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety.
• Performance Specific:
  Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions.
• Effective Communication:
  Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
• Communicates Effectively:
  Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Conflict:
  Handling conflict situations effectively, with a minimum of noise.
• Continuous Improvement:
  The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
• Resourcefulness:
  Securing and deploying resources effectively and efficiently.
• Cultivates Innovation:
  Creating new and better ways for the organization to be successful.
• Expertise:
  Demonstrating proficiency of an employee’s skill or knowledge within their field of practice.
• Drives Results:
  Consistently achieving results, even under tough circumstances.