Eye Care Professional - Optical Lead

Job Overview

We’re looking for an Eye Care Professional with managerial experience to support our Spring Hill location. As an Optical Lead at Opti‑mart, a Sight
360 company, you will help build the region’s premier destination for comprehensive vision care, serving over 100,000 patients across 17 locations in the Greater Tampa Bay area.

• Work closely with onsite OD to support staffing needs and facilitate patient workflows.
• Obtain patient’s prescription from ophthalmologist or optometrist.
• Gather patient’s information including vision and medical insurance information.
• Schedule, confirm and maintain appointments.
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications.
• Adjust and fit frames according to the prescription and patient’s specifications.
• Prepare and submit orders to the proper lab for manufacturing.
• Use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools.
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies.
• Teach patients how to wear and care for both contact lenses and eyeglasses.
• Repair or replace broken frames.
• Perform administrative duties such as filing, traveling, answering phones, assisting the doctor with special orders and referrals.
• Multi‑task to help patients in a timely manner.

• Position reports to Area Manager.
• Provides supervisory oversight of Eye Care Professional positions.

• Full‑time, 5 day a week onsite position. Shift may be assigned to cover any weekday (Monday‑Friday, 8 a.m. to 5 p.m.) and Saturday (9 a.m. to 2 p.m.). Shift will be assigned a minimum of two weeks in advance.
• Potential for evening hours to support business needs and/or inventory processes.

• Travel to other optical locations to support business needs may be required. Employees are reimbursed for travel time and mileage based on IRS mileage reimbursement rates.

• Current Optician License preferred.
• Current supervisory experience preferred.
• Minimum 2 years optical experience required.

• Customer service oriented.
• Ability to coach and manage a team of optical professionals.
• Excellent interpersonal and communication skills.
• Problem‑solving skills required.
• Managing multiple patients.
• Assisting patient in selections of proper eyewear.
• Teaching patients.
• Computer proficient.
• Able to perform necessary math skills.

• PTO – begins to accrue on first day worked.
• Paid holidays.
• Bonus program based on team productivity.
• Medical, dental, vision.
• 401(k) and employer contribution.
• Eyewear and services discounts.

$18 - $21 per hour (may pay more for Licensed Optician).