Certified Veterinary Technician

Be among the first 25 applicants (1 week ago). Create a healthier, brighter future for pets, pet parents and people. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

• We love all pets like our own
• We’re the future of the pet industry
• We’re here to improve lives
• We drive outstanding results together
• We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

The Veterinary Technician provides excellent veterinary care to Vetco Total Care full-service hospital patients and exceptional customer care to owners. The Veterinary Technician represents the mission and values to clients and partners. The technician helps set the tone for the technical and customer support team and fosters cohesion and motivation within the hospital partners.

All hospital partners are responsible for performing duties in a way that creates an environment where:

• The patient’s needs always come first.
• Each team member can do what it takes to create an exceptional customer and patient experience.
• Contentious issues are dealt with and resolved as they occur when possible.
• Exceptional teamwork and commitment to shared goals benefit the entire organization.

• Greet clients and patients arriving for appointments or walk-ins, escort into exam rooms, obtain weight and vital signs, record all in the electronic medical record, and begin documentation of the patient visit by obtaining a thorough patient history.
• Assist veterinarians with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from veterinarians and Hospital Office Manager or Hospital Leader on Duty.
• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the veterinarian’s direction, and maintain the electronic medical record.
• Schedule appointments, educate clients, relay test results, maintain and update inventory and client/patient records, and manage accounts receivable.
• Prepare patients for surgical and dental procedures, support induction and monitoring of anesthetized patients, monitor during recovery, and prepare for discharge or transfer as needed.
• Provide in-hospital treatments for sick patients, including injectable and oral medications, intravenous therapies; keep patients clean, watered, and fed as directed; walk dogs for elimination as needed.
• Participate in training of new staff and dissemination of knowledge as required.
• Keep hospital environment neat and clean; perform regular cleaning according to necessity and maintenance schedule.

• Perform additional duties as assigned.
• Provide backup phone and front desk support as needed.

The Veterinary Technician takes direct supervision from veterinarians and the Hospital Office Manager or Hospital Leader on Duty; overall supervision from Hospital Office Manager.

Like all team members, the Veterinary Technician helps ensure day-to-day hospital operations are efficient and provide an optimal experience for patients and clients.

This position contributes to the growth of a productive practice with high-quality care, ensuring a cohesive, well-trained, and motivated technical team, and an optimal environment for employee retention, patient well-being, and customer satisfaction.

This position has no immediate supervisory duties.

• College or college-equivalent education required to become a Credentialed Veterinary Technician in the applicable state.
• At…