General Manager

Join to apply for the General Manager role at Quality Fresca LLC.

Moe's Southwest Grill

Spring Hill, FL (6624)

Full Time

Mid‑Senior level

Management and Manufacturing

Food and Beverage Services

Responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.5M. Oversee day‑to‑day leadership, financial management, and maintain restaurant standards to ensure quality food, friendliness of service, cleanliness, and safety of employees and guests.

• Staff the restaurant with “A” Players. Recruit, select, retain quality employees; develop onboarding and training; coach, provide feedback, and schedule employees. Facilitate periodic employee meetings and enforce company policies and laws.

• Drive Radical Hospitality for guests. Maintain all standards of excellence in food, service, cleanliness, and safety. Ensure employees follow recipes and procedures, drive guest satisfaction, and manage local store marketing and complaint resolution.

• Manage local store marketing efforts, build community relationships, and lead catering sales.

• Hit food cost and labor cost standards, forecast sales, protect profitability, and provide timely financial reports. Analyze P&L and develop action plans.

• Maintain the restaurant facility and equipment in working order.

• Consistently exhibit company values and perform all other tasks directed by leadership.

• Other duties as assigned.

• High‑school diploma or equivalent; associate degree in business or related field preferred.
• Serv Safe certified.
• At least 2 years of restaurant management experience.

• Quality restaurant operations
• Communication and facilitation skills
• Financial acumen
• Marketing techniques
• Organizational skills
• Computer skills
• Conflict resolution skills
• Safe driving skills
• Leadership and management excellence
• Strong relationship building
• Multitasking ability
• Self‑directed work style
• Adherence to company core values – Quality Way

Regular communication, movement, and stationary duties; occasional lifting up to 50 pounds; perception, judgement, observation, assessment of items and information in a restaurant environment.

Moderate noise level.