Family Support Worker

Job Title

Family Support Worker

Youth and Family Alternatives (YFA)

3185 Premier Drive, Brooksville, FL 34604

Entry‑level position under the direct supervision of program management to provide transportation for children in the CBC program and to assist the case management team.

• Provide transportation for children in the CBC program.
• Assist the case management team with support services.
• Communicate effectively, both verbally and in writing.
• Be patient and able to communicate well with children and parents.
• Be open‑minded, culturally sensitive, and maintain a positive attitude.
• Stay organized, observant, and manage time efficiently.
• Hold a valid Florida driver’s license, pass a DMV check, and be insurable.
• Use personal vehicle when required.
• Handle group dynamics effectively.
• Arrive on time and ready to work.
• Follow EEO compliance and respect workplace dignity.
• Work well in a team and take direction from supervisors.
• Uphold agency core values and mission.
• Supervise children during transport and visitations.
• Maintain and submit vehicle paperwork on time.
• Coordinate on‑call transport as needed.
• Ensure car seat safety and provide training when necessary.
• Build positive relationships with children and families.
• Complete service documentation promptly.
• Attend meetings and sessions as directed.
• Be trained and authorized to access protected health information.
• Maintain client confidentiality and follow ethical practices.
• Use Microsoft Office, including Outlook Calendar.
• Practice safe driving and avoid traffic violations.
• Complete required training on time.
• Perform other tasks as needed to ensure client services.

• High School diploma/GED required. A.A. preferred.
• Experience in Human Services or childcare preferred.
• Four years of driving history.
• Clean driving record.
• Willing to submit to and pass a Level II Background Screening and Drug Urinalysis.

• Ability to transport others.
• Ability to maintain a sitting position for at least one‑half of the business day.
• Ability to occasionally move/lift up to 25 pounds.

• 13 Days of PTO, Incrementally Increasing Annually
• 13 Paid Holidays
• 5 Days Parental Leave
• Medical, Dental, and Vision Insurance
• Short‑Term Disability and Long‑Term Disability
• Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid Life Insurance
• Legal Services
• Pet Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Immediate eligibility for 403b Savings Plan with match after 12 months
• Continuous training and professional development opportunities

Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.

Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.

Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke‑free workplace at all times. All forms of tobacco or vaping products of any kind at any time on our premises are prohibited. Smoking is prohibited in all indoor areas as well as outdoor spaces. Individuals must leave our campus, which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.

Entry level

Full‑time

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