Residential Plumbing Diagnostics Technician

Residential Plumbing Diagnostics Technician At WM Henderson, every service call is an opportunity to solve a problem, earn a smile, and make a home safer and more comfortable. Picture your day: you roll out in a well-stocked truck, greet a homeowner, quickly pinpoint a hidden leak, explain options clearly, and deliver a clean, lasting repair. That’s the craft—and the customer care—we celebrate.

Why Pros Choose WM Henderson For 30+ years, our name has stood for trusted plumbing, heating, and air conditioning service. We’re known for technical excellence, a people-first culture, and investing in our team with training, tools, and career pathways. We believe happy employees create happy customers—and we back that up.

Compensation & Rewards Up to $40/hour base pay Annual earning potential: $80,000 to $130,000+Performance-based bonus opportunities

Up to $5,000 sign-on bonus for qualified candidates

Company-provided tools, resources, and ongoing support

Your Impact (Day-in-the-Life)
Troubleshoot, diagnose, and repair residential plumbing systems—safely and efficiently

Perform preventative maintenance and thorough home plumbing inspections

Offer professional recommendations and explain repair vs. replace options

Educate homeowners so they can make confident decisions

Deliver clean workmanship and a polished, professional experience

Schedule & Stability Full-time, year-round workload with strong customer demand

Flexible scheduling options, including traditional schedules and 4x10 shifts

Growth & Development
150+ hours of paid training annually

Clear advancement paths with a strong promote-from-within culture

Many of our leaders began as field technicians

Sponsorship opportunities for Journeyman licensing and NATE certifications

Tuition reimbursement and scholarship programs

Benefits That Support You Medical, Dental, Vision, and Life Insurance Flexible Spending Accounts (FSA)
Short-Term and Long-Term Disability coverage

Wellness Reimbursement Program Employee Assistance Program, including counseling and legal resources

Paid Time Off and Paid Holidays
401(k) with company match

Employee discounts

What You Bring Hands-on experience as a Residential Service Plumber Relevant licenses/certifications preferred

Valid driver’s license with a clean driving record

Professional appearance, strong work ethic, and clear communication

Customer-first mindset; self-motivated and team-oriented

Compliance

Ability to pass a background check and drug screening

Ready to Move Forward?

Our application is quick and mobile-friendly. If you want a company that invests in your success and offers real growth, apply today.

Join WM Henderson and elevate your plumbing career.

Field role:
You’ll work at customer and job sites rather than a single location. Expect day trips to job sites, with most nights at home, and be based within driving distance of the territory.