Customer Coordinator

Customer Coordinator

Brough Area, HU14
Monday to Friday | 8:30am - 5:00pm
£25500 per annam + Excellent Career Opportunities

Are you passionate about delivering great customer service and keeping things organised in a fast-paced environment?

We're recruiting for a Customer Coordinator to join a successful and growing business within a busy B2B customer support team. This is a fantastic opportunity to join a friendly, supportive company where your contribution genuinely makes a difference and where long-term career development is encouraged.

This role would suit someone with strong communication and organisational skills who enjoys building relationships, solving problems, and providing a first-class customer experience.

The Role

As a Customer Coordinator, you'll play a key role in supporting business customers across the UK, ensuring orders, enquiries, and deliveries are managed smoothly from start to finish.

Key responsibilities include:

Acting as a first point of contact for customers via phone, email, and internal systems
Processing orders accurately and efficiently
Supporting customers with product information, availability, and order updates
Coordinating deliveries with warehouse and logistics teams
Managing customer records and updating internal systems
Building strong relationships with customers and internal departments
Resolving queries professionally and escalating issues where required
Working closely with Sales, Operations, and Finance teams to ensure an excellent customer journey
Supporting the wider team during busy periods and contributing to continuous improvement

About You

We're looking for someone who is:

Customer-focused with a positive and professional approach
Highly organised with strong attention to detail
Confident communicating with customers and colleagues at all levels
Comfortable managing multiple tasks and systems simultaneously
Proactive, reliable, and motivated to learn
Previous customer service, coordination, administration, or office experience would be beneficial

Experience with in a B2B environment would be advantageous, but attitude, communication skills, and a willingness to learn are equally important.

What's on Offer

Opportunity to join a growing and supportive business
Friendly, team-focused working environment
Full-time, stable position with long-term career prospects
Monday to Friday working hours with no weekends
On-site parking
Ongoing training and development opportunities
Fast-paced and varied role where no two days are the same

If you're looking for an opportunity to join a professional business where you can develop your career and be part of a collaborative team, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website