Apprentice Dental Receptionist

Introduction

Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.

This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.

This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionistspecific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include:

• Greeting patients and welcoming them into the practice
• Managing appointment bookings and diary systems
• Handling patient enquiries both in person and over the phone
• Processing payments and maintaining accurate patient records
• Supporting the dental team with administrative tasks
• Ensuring a positive patient experience from arrival to departure
• Maintaining confidentiality and professionalism at all times

Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.

• Administrative Skills
• Attention to Detail
• Customer Care Skills
• Initative
• IT Skills
• Non judgemental
• Organisational Skills
• Problem Solving Skills
• Team working
• Communication Skills
• Professionalism
• Telephone Skills
• Time Management

• Desired - GCSE
  - Maths - 4
• Desired - GCSE
  - English - 4

Course: Customer service practitioner (level
2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Week: Shift Pattern to be confirmed

Expected Duration: 1 Year

Training Provider: TEMP DENT DENTAL AGENCY LIMITED