Patient Services Coordinator

Join to apply for the Patient Services Coordinator role at PT Solutions Physical Therapy

At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.

In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you ll play a central part in helping patients access the care they need—quickly and confidently.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you re passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity.
Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!

Clinic Address

Brown Deer
9252 N Green Bay Rd
Brown Deer, Wisconsin 53209
United States

What You Will Get

• Competitive compensation with ability to earn performance-based incentives
• Professional development through strategic internal platforms
• Opportunity for career progression with a nationwide physical therapy practice
• PTO and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
• Reimbursement for endurance race entry fees

Your Responsibilities as a Patient Service Coordinator

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Qualifications

• At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
• 1-2 years of customer service experience (experience with healthcare preferred).

Schedule

• Full Time/Part Time:
  Clinic hours are 7am-7pm

Compensation

Pay Range: $16.60- $19.50/hr

Notes

Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position.

We are an equal opportunity employer and welcome all qualified candidates to apply.

• Entry level

• Full-time

• Health Care Provider

• Hospitals and Health Care

Follow-up note:
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