Front Office Medical Assistant - Hendricks Pediatrics of Brownsburg TimeDays

Must be a graduate of an accredited Medical Assistant program. This position is primarily in the front office but expected to cross train in the need of coverage. Previous back-office experience in pediatrics is preferred.

Summary:

To assist in the delivery of health care and patient care management in a clinical capacity. Daily responsibilities of the position are based solely on the needs of the practice at any given time.

• Provides directly and through delegation patient care for facility clients.
  • Maintains knowledge of normal/abnormal parameters that identify clients at risk.
  • Provides patient care in accordance to standards and guidelines.
  • Responds to telephone calls and triages appropriately.
  • Provides patient with reassurance, accurate teaching and direction.
• Ensures efficient delivery of healthcare services throughout the duration of the patient visit.
  • Ensures that medical records are completed, accurate and updated.
  • Initiates patient contact and prepares patient for examination. Obtains vital signs, weight, age, temperature, blood pressure, pulse, respiratory, history and chief complaint.
  • Observes patients with abnormal signs and symptoms, communicates their condition to the physician and documents the same in the medical record.
  • Ensures patient understanding of physician instruction upon discharge.
  • Documents patients medical record entries and documents charge information into electronic medical record for billing.
• Assist with testing and treatment procedures under the Physicians supervision.
  • Assists physician in applying splints and dressings.
  • Performs and follows through in all indicated orders from physician.
  • Assists with sample medications and sample medication logs.
  • Arranges and administers any necessary patient testing or admission. Obtains appropriate referrals required. Retrieves test results as needed and notifies patient.
  • Assists physician in preparing for minor surgeries and physicals.
  • Obtains appropriate consents before all invasive procedures or immunizations are preformed.
  • Distributes patient education materials as directed. Assists in patient instruction and ascertains patient understanding regarding treatment and medication usage.
  • Performs laboratory tests and treatments as prescribed.
  • Assists in maintaining laboratory log.
• Ensures all patient care areas, equipment and materials are appropriately stocked and maintained.
  • Maintains and organizes adequate supply of patient education materials.
  • Orders and maintains required supplies and equipment for clinical care areas ensuring exam rooms are stocked appropriately.
  • Keep exam rooms clean, free of waste and organized in accordance with cleaning protocol. Ensures that instruments are sterile and equipment is in working order.
• Perform all typing and copying for the department. Includes creating forms, maintaining menu system, typing reports, minutes, physician, and hospital communications.
  • All word processing and communications to be completed in a timely and efficient manner.
  • Is responsible for assuring the completion of requested correspondence by the scheduled due date, unless otherwise indicated by the Office Manager.
  • Responsible for answering the phones, retrieving voicemails, initiating phone contact or paging of physicians or inter- and intra- departmental associates as requested.
  • Assures coverage of the front office phones when unavailable. Maintains correspondence and message taking that is required from the above mentioned responsibilities.
  • Responsible for the filing and copying of all patient and non-patient related items and correspondence.
  • Provide appropriate feedback in order to assure efficient and effective front office functions.
• All other duties as assigned

• Graduation from accredited high school.
• Graduation from an accredited Medical Assistant Program.
• Or five years of relevant clinical experience in a medical practice.

8:00am - 4:30pm (United States of America)

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