Shift leader, Child Care​/Nanny

Shift Leader – Upbring

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. Every day, we strive to embody our core values:

• We are Warriors:
  Fierce, resilient, and courageous, we face challenges head‑on with unwavering loyalty and passion.
• We are Servants:
  We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family:
  We work together as a supportive, caring community, creating a sense of belonging and strength.

The Shift Lead is responsible for overseeing and managing both staff and Unaccompanied Children (UC), ensuring a safe, supportive, and structured environment that meets the needs of the UC in accordance with Agency standards, state licensing standards, and other federal, state, and local regulatory requirements. The position ensures effective program operation during their shift by managing staff performance, addressing issues, and upholding a high standard of care.

Additionally, the Shift Leader serves as a liaison with other leads to coordinate and support the overall program.

• Supervise Youth Care Workers and Unaccompanied Children (UC), ensuring appropriate supervision and line of sight in all living spaces and common areas.
• Ensure the safety and well‑being of UC by implementing safety precautions, restrictions, and interventions, while maintaining security, sanitation, and organizational standards throughout the facility.
• Provide timely and accurate documentation of incidents, supervision, and daily reports, including completing the supervisory log for all staff members supervised.
• Support the Site Lead through formal and informal supervision, offering staff ongoing feedback to improve performance and care delivery.
• Collaborate with team members and shift supervisors to ensure the smooth execution of duties, coverage for staff when needed, and adherence to program policies and procedures.
• Respond to incidents and emergencies swiftly, notifying program leadership of serious incidents such as containment or runaways, both on and off the facility.
• Assist in the evacuation of UC during emergencies, including inclement weather, natural disasters, or other unforeseen events, ensuring their safety and well‑being.
• Serve as a role model for UC and staff by demonstrating professionalism, good judgment, and maintaining a positive attitude consistent with agency policies.
• Foster positive relationships by engaging with UC and Youth Care Workers to reinforce positive behavior, promote social interaction, and support community inclusion.
• Attend meetings and training, maintaining the required training hours per licensing and ORR standards.
• Other duties and special projects as assigned.

• High school diploma or GED.
• Must be at least 21 years of age.
• One (1)‑year experience working with children in a social service setting.
• One (1)‑year experience as a supervisor in any setting.
• Bilingual in English and Spanish, based on service population and area.
• Ability to think and react calmly and rationally in difficult and stressful situations.
• Strong interpersonal skills, with the ability to interact effectively with a diverse staff and resident population.
• Experience in conflict resolution and de‑escalation techniques to ensure safety and well‑being of residents.
• Strong verbal and written communication skills.
• Excellent organizational and time‑management skills with the ability to meet deadlines.
• Ability to work both independently and as part of a team.

• Associate’s degree in Social Services, Human Services, or a closely related field.
• Two (2) years of previous experience performing direct care services to children and adolescents.
• Experience in a child welfare or residential care setting, particularly with Unaccompanied Children (UC) or similar populations.
• Knowledge of relevant state and federal regulations governing the care of Unaccompanied Children and residential programs.

• This position may require travel as needed.

• Competitive PTO & paid holidays.
• Health,…